Shipping policy

Triple T Outdoors LLC

Shipping Policy — Triple T Outdoors

Processing Time All orders are processed within 1–2 business days. Orders are not processed or shipped on weekends or holidays.

Shipping Rates We offer flat-rate ground shipping on all orders within the United States:

Orders under $300: $15.99
Orders $300 and over: $7.95

Estimated Delivery Time Once shipped, orders typically arrive within 5–8 business days via ground shipping.

LTL/Freight Shipments Large or heavy orders may ship via freight carrier. Standard delivery to commercial addresses with a loading dock is included. Additional charges may apply for residential delivery, lift gate service, or delivery appointments — these are the customer's responsibility.

Damaged Shipments Inspect your shipment upon delivery. If you notice visible damage, report it to the carrier before accepting. If damage is found after opening, contact your local carrier office immediately and retain all packaging materials for inspection. After notifying the carrier, contact us at contact@tripletoutdoors.com.

Shortages or Errors Any discrepancies between items received and your order must be reported within 10 days of the invoice date. Please inspect your order carefully upon arrival.

Lost Shipments A shipment may not be considered lost until 10 business days have passed. Traces can be started one business day after the guaranteed delivery date.

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Processing Time All orders are processed within 1–2 business days. Orders are not processed or shipped on weekends or holidays.

Shipping Rates We offer flat-rate ground shipping on all orders within the United States:

Orders under $300: $15.99
Orders $300 and over: $7.95

Estimated Delivery Time Once shipped, orders typically arrive within 5–8 business days via ground shipping.

Shortages or Errors Any discrepancies between items received and your order must be reported within 10 days of the invoice date. Please inspect your order carefully upon arrival.

Lost Shipments A shipment may not be considered lost until 10 business days have passed. Traces can be started one business day after the guaranteed delivery date.

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We offer flat-rate standard ground shipping within the lower 48 Continental United States. Shipping rates are categorized by product type as follows:

Accessories: $12.99 standard flat rate.

Note: C.O.D. shipments are not permitted. Additional carrier fees may apply for non-standard LTL delivery services requiring a lift gate, residential delivery, or specific delivery appointments.

Address Corrections & Cancellations

Before Shipping: If an address correction is requested before an order leaves our facility, a $5.00 processing fee will apply.
After Shipping: If the order has already been shipped, an additional carrier fee of $19.50 ($24.50 total) will be charged to cover intercept and routing fees imposed by UPS or FedEx.
Refused Shipments: Shipments refused at delivery will be subject to the greater of $7.95 or a 10% restocking fee, and all return freight charges will be the responsibility of the purchaser.

Lost Shipments & Carrier Claims

FedEx / UPS: Per carrier regulations, a shipment is not legally deemed lost until ten (10) working days have expired. Tracers can be initiated one business day after the guaranteed delivery date.
USPS: Claims for lost packages shipped via USPS cannot be started until 15 days from the original shipment date. For orders over $100, we recommend purchasing shipping insurance, as standard USPS claims are capped at a $100 threshold. Triple T Outdoors is not responsible for replacing uninsured lost USPS packages free of charge unless the carrier honors the claim.